Case Study: Garden Planter Co. achieves 30% inventory reduction while maintaining service levels with ToolsGroup

S&OP Controls Inventory and Delivers on Service Levels

Garden Planter Co., a global decorative garden and vase manufacturer with plants in Italy, the US and China, was facing unsustainable inventory growth, strong seasonality, long lead times and no structured demand-planning or performance-measurement tools. To address these issues they engaged ToolsGroup and selected its SO99+ planning suite to drive an integrated Sales & Operations Planning (S&OP) process and better align sales, production and procurement.

ToolsGroup implemented demand forecasting & planning, inventory optimization, replenishment and a formal monthly S&OP cadence supported by a supply-chain dashboard and ERP interfaces. The SO99+ deployment delivered a 30% reduction in inventory without impacting customer service, cut obsolescence, improved forecast accuracy and governance, and sustained service levels (targeted at 95–98%), while increasing visibility and supplier collaboration.