Case Study: Amplifon achieves 18% inventory reduction and 40% obsolescence reduction with ToolsGroup

Sensing short-term demand to optimally allocate stock

Amplifon, a global leader in hearing solutions operating across 22 countries with thousands of retail points, faced a highly fragmented extended supply chain and had lost full oversight of inventory, assortment and replenishment needs. To regain control and integrate distribution with sales processes, Amplifon selected ToolsGroup’s SO99+ (later augmented with ToolsGroup’s machine learning engine) to support demand planning, inventory optimization and replenishment.

ToolsGroup implemented demand sensing, store-level forecasting and automated replenishment to provide end-to-end visibility from POS to central warehouses and centralize assortment decisions. The ToolsGroup solution enabled optimal stock allocation, cutting inventory by 18%, reducing obsolescence by 40% and significantly improving customer service while freeing store managers to focus on sales.

Amplifon

Alessandro Nobile

Group Purchasing and Supply Chain Director