Case Study: Power Generation Company improves spare parts service levels with ToolsGroup

Power Generation Company

Power Generation Company, an international player in the power generation industry, was under pressure to improve spare parts service in a market that was becoming more competitive. Its order-based production system was not meeting customer service and inventory efficiency needs, and the team’s biggest concern was avoiding late deliveries amid high demand variability and unpredictable emergencies.

To address this, the company implemented ToolsGroup’s SO99+ inventory optimization software, integrated with SAP, to forecast demand, optimize stock levels, and support replenishment planning. The result was a rise in service levels from 72% to more than 97% while maintaining about the same total inventory, along with reduced late-delivery costs, lower warehouse costs, and better support for long-term service agreements.