Case Study: Nordic Food Company achieves 10%+ inventory reduction and improved service levels with ToolsGroup

Optimizes inventory to the satisfaction of its customers

Nordic Food Company, a leading frozen-food and grocery supplier in the Nordics, faced the common food-manufacturing challenge of balancing high customer availability with capital tied up in inventory—often relying on inflated safety stocks to hit service targets. To address this, they engaged Optilon and deployed ToolsGroup’s Service Optimizer 99+ (SO99+) for demand forecasting, planning and inventory optimization.

ToolsGroup’s SO99+ was piloted and went live within four months, then moved on premise; the solution shifted planning from a one-size-fits-all approach to SKU- and channel-specific forecasts with monthly safety-stock updates. As a result, Nordic Food Company cut inventory by more than 10%, reduced working capital requirements by roughly SKR 12–13 million, and improved retail service levels from 96% to 98%, while streamlining planning work and increasing team engagement.