Case Study: AmArA achieves 38% working capital improvement, 12% MRO inventory reduction and improved customer service with ToolsGroup's SO99+

MRO provider reduces network inventory and product obsolescence while improving customer service

AmArA, an MRO provider and subsidiary of Grupo Iberdrola, faced the typical MRO challenges of intermittent demand, low inventory turnover and a complex distribution network. Seeking to reduce network inventory and product obsolescence while improving customer service, AmArA engaged ToolsGroup and deployed its SO99+ solution for demand planning, inventory optimization and replenishment.

ToolsGroup implemented SO99+ across AmArA’s two-tier distribution network to manage varied, dynamic demand, automate replenishment (including inter-warehouse restocking) and support decision-making. The result was improved customer service, a 38% working capital improvement driven by a 12% MRO inventory reduction in six months alongside a 22% sales increase, reduced obsolescence and roughly a 40% improvement in inventory turns, while streamlining the replenishment process.

AmArA