Case Study: Melitta achieves better S&OP and higher forecast accuracy with ToolsGroup

Melitta increases forecast accuracy by 3.2% with ToolsGroup

Melitta Sales Europe, a division of the consumer goods company Melitta, faced challenges with its fragmented sales and operations planning (S&OP) process across 14 European locations. Using different forecasting methods for over 6,700 SKUs, the company sought a specialist tool to improve efficiency and accuracy, particularly for managing frequent promotions. They selected the ToolsGroup solution for its advanced demand planning and S&OP capabilities.

The ToolsGroup solution provided a centralized, web-based demand collaboration hub that integrated strategic and tactical planning. This enabled a standardized, collaborative process where local teams could enrich statistical forecasts with market intelligence. As a result, Melitta increased its statistical forecast accuracy by 3.2% within the first six months of the pilot, standardized its S&OP process, and efficiently expanded the active user base across its commercial departments.

Melitta