Case Study: Melitta improves forecasting and promotions management with ToolsGroup

Melitta improves forecast accuracy by 3.2% with ToolsGroup

Melitta Sales Europe, a division of the global consumer goods company Melitta Group, faced challenges with inefficient and disparate sales and operations planning (S&OP) processes across its 14 local sales locations. Their existing technology could not support their S&OP efforts or efficiently manage their extensive SKU range and frequent promotions. They sought a specialist tool to integrate planning, manage promotions, and enable a collaborative forecasting process, ultimately selecting the ToolsGroup solution.

ToolsGroup implemented its demand planning and collaboration solution, which features advanced analytics and a web-based demand collaboration hub (DCH). This centralized and standardized Melitta's S&OP process, allowing stakeholders from different regions and departments to collaboratively fine-tune forecasts. As a result, Melitta increased its statistical forecast accuracy by 3.2% in the first six months and now efficiently manages promotions with greater visibility, involving over 50 active users across the organization.

Melitta