Case Study: McDonald’s Mesoamérica boosts service levels and cuts inventory with ToolsGroup

McDonald’s Mesoamérica reduces inventory 7% with ToolsGroup

McDonald’s Mesoamérica, a major distributor for the fast-food chain in Central America, faced significant supply chain planning challenges. Its rapid growth, organizational changes, and reliance on manual Excel-based processes alongside SAP led to low planner productivity and inhibited service levels. The company needed a solution to manage perishable goods, synchronize operations, and transition from a push to a pull system based on real demand data. To address this, they turned to ToolsGroup for its demand forecasting, inventory optimization, and replenishment solutions.

By implementing ToolsGroup's solution, McDonald’s Mesoamérica centralized its planning and gained real-time visibility. This enabled a dramatic reduction in expedited shipments by 83% and a 7% decrease in inventory, saving an estimated $550,000. Service levels increased to over 90%, and planner productivity saw massive gains, saving thousands of hours annually. ToolsGroup provided the agility and forecasting accuracy needed to support the company's ongoing growth and transformation.

McDonald’s Mesoamérica