Case Study: Harrington Plastics achieves accurate demand forecasting and unified network visibility with ToolsGroup's SO99+

Harrington Plastics ditches forecasting guesswork and improves network integration and visibility

Harringtons, a 60‑year wholesale distributor with 57 branches and roughly 550,000 item/warehouse combinations, struggled with manual, flat‑average forecasting and siloed branch inventory decisions that required time‑consuming reviews and risked service performance. To modernize planning and balance inventory with service targets, Harringtons selected ToolsGroup and implemented its Service Optimizer 99+ (SO99+) for demand forecasting & planning and inventory optimization.

ToolsGroup’s SO99+ was rolled out in an eight‑month implementation to automate forecasting, prioritize safety‑stock investment, simulate replenishment paths and optimize replenishment networks. The ToolsGroup solution gave Harringtons better demand visibility across teams, reduced manual review workload, enabled management‑by‑exception, and even allowed accurate simulation of a new Midwest distribution center — all helping the company keep inventory lean without undermining service.

Harringtons

David Burnett

Director of Strategic Supply Chain