Case Study: fischer Italia boosts forecast accuracy and service levels with ToolsGroup demand-driven S&OP

fischer Italia boosts forecast accuracy to 74% with ToolsGroup

fischer Italia, the Italian subsidiary of a global construction fastening systems leader, faced significant challenges in forecasting demand and maintaining service levels for its diverse customer base without carrying excess inventory. Their legacy planning system could not cope with market volatility and the strict penalty clauses from major retail clients, leading to stockouts and surplus. To address this, they turned to ToolsGroup's supply chain planning solution.

By fully integrating ToolsGroup's software into a new demand-driven Sales & Operations Planning (S&OP) process, fischer Italia created a consensus forecast that blended statistical models with human insight. The ToolsGroup solution provided probabilistic forecasts, optimized inventory levels, and enabled scenario planning. This transformation resulted in a 74% weighted forecast accuracy, a 4% increase in service levels, a reduction of 5 days in inventory coverage, and the virtual elimination of retail penalties.

fischer Italia