ToolsGroup
132 Case Studies
A ToolsGroup Case Study
Amplifon, a top global hearing solutions retailer, faced a significant challenge in managing its highly complex and extended supply chain. The company had lost oversight of its inventory, struggling to know which products needed replenishing and which assortment to distribute to its vast network of stores. To boost inventory efficiency and integrate its distribution and sales processes, Amplifon implemented ToolsGroup's S099+ solution for planning and replenishment, later augmented by its machine learning engine.
By implementing ToolsGroup, Amplifon gained end-to-end control and complete visibility of its supply chain operations. The solution provided short-term demand sensing, allowing planners to identify trends and optimally allocate stock. This enabled Amplifon to cut inventory levels by 18% and reduce obsolescence by 40%, all while achieving a significant improvement in the quality of customer service. ToolsGroup's software transformed central warehouse planning and retail replenishment, freeing staff to focus on more strategic roles.