Case Study: Alessi boosts service levels and forecast accuracy with ToolsGroup

Alessi boosts service levels to 95% with ToolsGroup

Alessi, a leader in highly designed household goods, faced a challenge in guaranteeing product availability due to high demand variability and long overseas supply lead times. They needed a stock-mix optimization process to consistently fill orders in a timely manner. To address this, Alessi partnered with ToolsGroup to implement its demand planning and replenishment solution.

The ToolsGroup solution was integrated with Alessi's SAP system to improve sales forecasts and calculate optimized inventory targets. This implementation led to significant results, including sales forecast accuracy improving to nearly 90% and the overall customer service level increasing from 88% to 95% without an increase in inventory. ToolsGroup also helped Alessi reduce working capital costs through improved inventory modeling.

Alessi