Case Study: Ackermans achieves 10% lower excess stock and 5% higher sales with ToolsGroup Demand Planning

Ackermans cuts excess stock 10% and lifts product sales 5% with ToolsGroup

Ackermans, a major South African retailer, faced significant challenges with inaccurate demand forecasts that led to frequent stock-outs of popular items and excess inventory of slow-moving products. Their outdated, homegrown replenishment system lacked integration and visibility, particularly at the individual SKU level for clothing sizes. To address this, Ackermans partnered with ToolsGroup to implement its Demand Planning and Forecasting solution, seeking a system that was both sophisticated and user-friendly.

The ToolsGroup solution provided Ackermans with complete visibility into their stock mix at all levels, enabling more accurate and standardized demand forecasting. This resulted in a 10% decrease in excess stock and a 5% increase in product sales. ToolsGroup also enhanced procurement, reduced stock-outs, and fostered greater collaboration between planners and buyers, leading to a more streamlined ordering process and improved overall supply chain management.

Ackermans