ToolsGroup
132 Case Studies
A ToolsGroup Case Study
Ackermans, a major South African retailer, faced challenges with inaccurate demand forecasting leading to frequent stock-outs and excess inventory. Their legacy system was not user-friendly and lacked integration, preventing visibility into individual product sizes (SKUs). To improve inventory management and gain a top-down and bottom-up view of stock, they partnered with vendor ToolsGroup and implemented its Demand Planning and Forecasting solution.
The ToolsGroup solution provided Ackermans with visibility into SKUs at all levels, enabling better procurement and a more streamlined ordering process. The implementation resulted in a measurable 10% decrease in excess stock and a 5% increase in product sales. ToolsGroup also standardized demand forecasting and improved collaboration between planners and buyers, leading to more stabilized sales and a reduction in stock-outs.