Case Study: ABC Fine Wine & Spirits reduces lost sales and inventory costs with ToolsGroup

ABC Fine Wine & Spirits Shares the Secrets to Successful Demand Planning

ABC Fine Wine & Spirits, the country’s largest privately owned wine and spirits retailer with about 125 Florida stores, struggled with a homegrown, manual replenishment system that produced frequent out-of-stocks on some labels and excess inventory on others. Store-level data was hand-keyed and managers adjusted orders by intuition, causing poor in-stock positioning—especially for expensive, rare or slow-moving SKUs—until they implemented a demand forecasting and planning application from ToolsGroup (ToolsGroup Replenishment/Demand Management).

ToolsGroup’s solution automated replenishment, allocation and demand planning, using seasonality, promotions, TPR and value‑pack reporting to produce smarter forecasts and lost‑sales insights; orders can be routed directly to vendors and safety‑stock policies enforced. As a result, ToolsGroup dramatically reduced out‑of‑stocks and lost sales, increased GMROI and sales on previously constrained SKUs, cut inventory and warehouse costs, and significantly reduced the manual time required for replenishment.

ABC Fine Wine & Spirits

Kristine Becker

Sr. Director of Purchasing