Case Study: BP Castrol achieves balanced supply and demand and higher service levels with ToolsGroup

A Robust S&OP Process Successfully Balances Supply and Demand

BP Castrol, a global manufacturer and distributor of premium lubricants, was struggling with a reactive supply chain driven by inaccurate, incomplete forecasts, manually set safety stocks, frequent expediting and a fragmented S&OP process. To tackle these issues, BP Castrol partnered with ToolsGroup and deployed its SO99+ inventory optimization solution to bring inventory into the S&OP cycle and reduce reliance on ad hoc fixes.

ToolsGroup implemented a two‑pronged SO99+ approach: demand sensing to produce more robust, standardized monthly forecasts with single-point accountability and improved promotion planning; and demand response using statistical modeling, inventory modeling and mix optimization to set accurate safety stocks. As a result, ToolsGroup helped BP Castrol dramatically improve KPIs, increase service levels with correctly sized safety stocks, strengthen the S&OP process and reduce costly expediting by better synchronizing replenishment with demand.

BP Castrol

Alessandro Tenaglia

Sales and Operations Planning