Case Study: Labstreet achieves 50% reduction in sample collection time with Tookan

Labstreet making pathology test sampling handy with tookan

Labstreet, a Gurgaon-based on-demand pathology service that offers free home sample collection, was expanding geographically but struggled with managing on-field technicians in real time, optimizing task allocation, and eliminating service delays. To solve this, Labstreet adopted Tookan’s field workforce/task-management platform — integrating Tookan’s live tracking, auto-assignment and route-optimization features into its website and mobile app.

Tookan implemented live tracking, automatic nearest-available technician assignment, route optimization and a traffic-aware map filter, enabling faster coordination and smarter scheduling. As a result, Tookan helped Labstreet reduce task completion time by 50%, reach about 150 transactions per day in the early days and sustain roughly 50% monthly growth, while cutting travel time, fuel use and improving customer satisfaction.

Labstreet