Case Study: Indian Blood Services achieves 38% lower delivery costs and 26% faster request fulfillment with Tookan

Indian Blood Services - Customer Case Study

Indian Blood Services is a non-governmental organization that coordinates blood supply for patients in urgent need. Facing the challenge of reliably managing and coordinating time‑sensitive blood deliveries across the city, they turned to Tookan for an end‑to‑end delivery platform to ensure timely, safe transport and better operational visibility.

Tookan implemented a complete solution with real‑time tracking, optimized routing and dispatch, secure payment integration and automated invoice generation, plus analytics dashboards for data‑driven decisions. The Tookan platform cut request fulfillment time by 26%, reduced delivery costs by 38%, and lowered paperwork by 71%, improving response, coordination and resource utilization for Indian Blood Services.

Indian Blood Services