Case Study: HelloDhobi achieves 40% increase in new users and 30% increase in subscriptions with Tookan

Hellodhobi Delivering Convenient Laundry Experience with Tookan

HelloDhobi, a Maharashtra-based on-demand door-to-door laundry, ironing and dry-cleaning service with a 24-hour turnaround, faced growing operational strain from manual scheduling and dispatch, lack of real-time field tracking, and no way to keep customers informed about order status. To address these challenges, HelloDhobi partnered with Tookan and integrated Tookan’s delivery management platform via APIs.

Tookan implemented Auto-Assignment, real-time tracking, route optimization, customer notifications and bulk task uploads to automate task creation, assign the best-suited drivers and keep customers informed. As a result, Tookan helped HelloDhobi reduce idle capacity and improve transparency, driving a 40% increase in new users and a 30% increase in existing users purchasing subscriptions.

HelloDhobi