Case Study: Lauk doubles daily orders and boosts delivery efficiency with Tookan

Delivering Quality Food All Over Klang

Lauk, a small restaurant in Klang, needed to go online and scale deliveries after launching an online storefront and seeing orders double. As increased volume strained on-time delivery, Lauk adopted Tookan’s Delivery Management Software (Tookan) to handle last-mile logistics and improve delivery operations.

Tookan was integrated with Lauk’s storefront to provide advanced route optimization and multi-drop delivery management, helping the restaurant manage multiple deliveries more efficiently and reduce delivery costs while improving on-time performance. Combined with the wider Jungleworks platform features, Lauk achieved measurable gains — a 2x increase in orders per day, a 90% drop in unserviceable orders, a 25% reduction in cancellations, and an 11% growth in customer base — with Tookan driving the optimization of their delivery operations.

Lauk