Case Study: EVERSANA accelerates patient self-service and affordability program enrollment with Tonkean

EVERSANA launches patient self-service in under 2 weeks with Tonkean

EVERSANA, a provider of solutions for the life sciences industry, faced an urgent challenge at the start of the COVID-19 pandemic. They needed to quickly create a patient self-service portal to help uninsured patients enroll in affordability programs for a major client, but most automation tools required extensive engineering resources and time they did not have.

Using the Tonkean process experience platform, EVERSANA built and automated the backend workflow for the portal. This solution provided immediate eligibility decisions to patients and handled exceptions efficiently. The project was built in less than 80 hours of development time, serving hundreds of patients in its first month and allowing EVERSANA to rapidly deploy similar solutions for other clients.

EVERSANA