Case Study: Wine Company achieves faster, safer wine storage and retrieval with Toll Group

Wine Company - Customer Case Study

Wine Company, working with Toll Group at Toll City, needed a more efficient and discreet way to store and retrieve wine in a warehouse serving around 140 customers. Their conventional pallet-based storage process was slow, labor-intensive, and raised concerns around privacy, safety, and handling errors.

Toll Group implemented a customized goods-to-man picking solution using a Vertical Lift Module (VLM) for wine storage. The system improved efficiency by reducing average pick time from 7.5 minutes to 2.5 minutes per item, increased safety by minimizing manual handling, and protected customer privacy while maintaining wine quality in a temperature-controlled environment.