Case Study: UK Ship Vessel Operating Company achieves urgent freight delivery in under 24 hours with Toll Group

UK ship vessel operating Company - Customer Case Study

The UK ship vessel operating company needed urgent freight moved at very short notice: emergency spares had to be collected from Newcastle and delivered to a port in Alabama the next day so the survey vessel could sail. Toll Group provided next-flight-out delivery support and specialist freight forwarding to meet the deadline.

Toll Group arranged a hotshot collection from Newcastle, an on-board courier via Heathrow, and onward air transport to the USA, with final hand delivery to the Chief Maintenance Engineer. The shipment arrived within 24 hours. Toll Group also handled a second urgent consignment of three cable reels from Aberdeen to Rhode Island, using rapid loading, airline closeout, and US pre-clearance to deliver it in less than 24 hours.