Case Study: Specialty Fashion Group achieves faster, more efficient eCommerce fulfilment with Toll Group

Specialty Fashion Group - Customer Case Study

Specialty Fashion Group (SFG), a major apparel retailer with brands including Rivers, Katies and Millers, needed a more efficient way to support its fast-growing online and omni-channel business. To meet rising customer expectations for speed, reliability and service, SFG partnered with Toll Group to develop a modern fulfilment capability for its retail and eCommerce operations.

Toll Group designed and built the Prestons advanced retail and eCommerce fulfilment centre in Sydney, featuring automation such as Goods-to-Person technology, multi-shuttle systems, driverless forklifts and automated carton optimisation. Within the first month, Toll Group transitioned 60% of SFG’s product and volume and the site began processing 7,500 online orders daily and 75,000 store units picked, packed and despatched, improving inventory accuracy, click-and-collect and online delivery speed.

Specialty Fashion Group