Case Study: Recruitment Agency achieves successful recruitment across Africa with Toll Group

Recruitment Agency - Customer Case Study

Toll Group helped a Recruitment Agency solve a new international hiring challenge when it was asked to recruit eight key management positions for African operations, including roles in South Africa. The agency had no prior recruitment experience in that market, making the assignment particularly difficult.

Toll Group quickly researched a recruitment approach suited to local requirements, shortlisted candidates, and sent a recruitment manager to Johannesburg for face-to-face interviews and reference checks. Toll Group successfully filled multiple management roles in Johannesburg, then expanded the effort to Ethiopia and ultimately recruited 18 key positions across South Africa, the Democratic Republic of Congo, and Ethiopia.