Case Study: a multinational mine site avoids costly downtime with Toll Group's global kiln brick logistics solution

Multinational Mine Site avoids millions in downtime with Toll Group

The Toll Group provided logistics services for a multinational mine site in central Queensland. The customer faced the challenge of transporting specialized kiln bricks from Austria to their remote Australian location within an extremely tight timeframe to avoid millions in lost production during a scheduled furnace shutdown, all during a period of chronic global shipping shortages.

Toll Group implemented a complex cross-border solution, securing shipping space on multiple vessels from different European ports. They managed the entire logistics chain, including fumigation, warehousing, and the precise sequencing of over 800 pallets for delivery. This ensured the bricks arrived on site in the exact order needed for the bricklayers. The result was a successful project completion without any extra downtime costs for the customer, avoiding tens of millions in potential penalties and lost production.