Case Study: Global FMCG Company improves FMCG supply chain efficiency with Toll Group

Global FMCG Company - Customer Case Study

Toll Group worked with a global FMCG company that was concerned about poor delivery efficiencies across its national ambient distribution network. The customer’s existing model used separate deliveries for two ambient product ranges from different warehouses, creating many small orders, part loads, and uncoordinated deliveries, including poorly utilised interstate linehaul.

Toll Group provided supply chain consultancy and analysed a full year of shipment data, segmenting it by pallet spaces, weight, volume and cases, then comparing the current network with an FTL linehaul shuttle model and a revised delivery schedule. The changes showed strong benefits, including more than a 25% reduction in total deliveries and over a 40% increase in the share of total pallet spaces delivered as full truck loads, with further schedule adjustments identified to stabilise linehaul volumes.