Case Study: Australian Red Cross Blood Service achieves critical turnaround times with Toll Group

Australian Red Cross Blood Service - Customer Case Study

Australian Red Cross Blood Service (ARCBS) is a not-for-profit organization responsible for providing safe, life-saving products such as blood, blood products, organs, and bone marrow across Australia. Its challenge was highly time-sensitive and tightly regulated: blood products must be tested and processed within 24 hours after donation, despite being collected from over 800,000 voluntary donors at 1,062 sites nationwide.

Toll Group provided time-critical transportation through its extensive regional network, using freight transport and express delivery services to move blood products efficiently, including delivery to blood banks in each capital city via air depots. Toll Group’s solution helped ARCBS achieve critical turnaround times, preserving both shelf life and product integrity.

Australian Red Cross Blood Service