Case Study: West Techs Improves Productivity with Tolar Systems' Complete Care IT Support

West Techs boosts productivity and cuts server upgrade costs with Tolar Systems, Inc.

West Techs, a Texas-based provider of commercial chill water and boiler services, faced challenges with unstable IT systems, poor remote access, and underqualified support from their previous managed service provider. They partnered with Tolar Systems, Inc. to implement its Complete Care service plan to address these issues and modernize their infrastructure.

Tolar Systems provided a new server architecture in its private cloud, deployed new equipment, and utilized the Citrix platform for secure remote access. They also re-implemented Microsoft 365 to improve collaboration. The results included increased productivity, a reduction in costs by eliminating the need for local servers, and improved coordination between office and field employees. West Techs also benefited from Tolar's vCIO service to become more proactive in their IT strategy.

West Techs