Case Study: Globalfaces Direct Achieves Secure Real-Time Donations with TokenEx

Globalfaces Direct CASE STUDY Solving the Connectivity Issue with Seamless Cloud Tokenization

Globalfaces Direct, a nonprofit fundraising and donor engagement company, needed a secure way to accept in-person payments and process donations in real time as its business grew. With a small team and limited technical resources, it struggled with failed payment processing, delayed visibility into transactions, and the challenge of working across multiple incumbent systems. It turned to TokenEx and its Cloud Security Platform for cloud tokenization and secure payment data handling.

TokenEx provided open integration, cloud-based vaulting, PCI-compliant security, and processor-agnostic payment support, allowing Globalfaces Direct to process donations at the door and access transaction data instantly. The implementation recovered nearly 20% of lost revenue, improved operational efficiency, and gave Globalfaces Direct the flexibility to scale while focusing on fundraising rather than payment complexity.

Globalfaces Direct

Matt Davison

Co-Founder and Vice President of Operations