Case Study: Paxson Fay achieves 60% team growth in one year with Toggl

How One Communications Firm Found The Budget To Grow Their Team by 60% in One Year with Toggl

Paxson Fay is a five-person, woman-owned communications agency in Seattle specializing in architecture and design. Rapid client demand exposed a scaling problem: without time tracking they couldn’t prove the need to hire or optimize processes. To gain visibility they adopted Toggl (Free), using its time-tracking and reporting tools to capture how work was actually spent.

With Toggl’s simple time tracking, reports, and scheduling data, Paxson Fay rebalanced workloads, informed hiring decisions, and gave team members clearer ownership of projects. The result: they grew their team by 60% in one year, boosted resource allocation by 60%, expanded their client roster, and freed the C-suite to focus on business development.

Paxson Fay

Anna Coumou

Communications Manager