Case Study: NSW Department of Communities and Justice improves access to case law with Toast Creative

NSW Department of Communities and Justice wins GOLD at the 2018 Sydney Design Awards with Toast Creative

Toast Creative partnered with the NSW Department of Communities and Justice to improve the user experience of its NSW Case Law platform. The challenge was to simplify the platform's navigation and information design for a broad audience, including legal professionals, judges, students, and the public, based on prior research that highlighted the need for simplicity and a seamless user journey.

The solution involved strategic UX/UI design, a full brand communications audit, and the creation of a new brand identity guided by a "mobile-first" philosophy. Toast Creative developed responsive wireframes and a clean interface that presented information logically, dramatically simplifying access to case law. The project's success was recognized with a GOLD award at the 2018 Sydney Design Awards for Service Design in Government.

NSW Department of Communities and Justice