Case Study: Confed improves inspection quality and customer satisfaction with To-Increase Quality Management

Confed improves inspection quality and extends customer satisfaction with the help of Quality Management solution from To-Increase

Confed, an electronics manufacturing company with sites in the Netherlands and Slovakia, was managing incoming inspections through two separate systems, which made the process time consuming, manual, and difficult to track. The company needed a more robust quality management approach to check incoming goods at the right time, improve traceability, and reduce the risk of faulty inputs affecting production. To-Increase’s Quality Management solution for Microsoft Dynamics 365 Business Central was selected to help streamline this process.

To-Increase implemented QM as an integrated part of Confed’s ERP, enabling automated inspection notifications, sample-based checks, rejection handling, lot blocking until approval, and centralized documentation linked to purchase orders. As a result, Confed improved product quality and customer confidence, reduced inspection time and costs, strengthened supplier inspection management with statistical sampling, and improved traceability for customers. To-Increase’s solution also gave Confed real-time visibility into inspection data and a more efficient, compliant quality process.

Confed

Errie Hazeleger

Chief Information Officer