Case Study: Eazi Access improves customer-centric rental operations with To-Increase DynaRent

Africa’s leading supplier of access platforms and related equipment makes working-at-height safer, easier and more efficient

Eazi Access, Africa’s leading supplier of access platforms and related equipment, needed a more customer-centric way to manage rental, sales, servicing, and training across multiple companies and countries while improving efficiency, controlling revenue leakage, and better using asset and rental data. Working with To-Increase and its DynaRent solutions for Microsoft Dynamics AX, the company looked for a way to strengthen system integration and support its move toward a cloud-based Microsoft Dynamics 365 environment.

To-Increase implemented and integrated DynaRent alongside Microsoft Dynamics AX 2009 and Microsoft Dynamics CRM to standardize processes, improve workflow, and provide better visibility into usage, service, and rentals. The solution helped Eazi Access improve customer intimacy, support online quoting and reservations, and enable smoother communication between field teams and customers, giving the company greater agility and a stronger platform for future growth.

Eazi Access

Jean Du Randt

Chief Strategy Officer