Case Study: Ocean Spray achieves 95% on-time delivery and lower freight costs with TMC's Managed TMS

Ocean Spray - Customer Case Study

Ocean Spray, North America’s leading canned and bottled juice producer, faced a highly complex transportation network where on‑time delivery (then 85%) and freight costs directly affected sales. After rejecting standalone software options, Ocean Spray selected TMC’s Managed TMS® solution—including dedicated, onsite TMS power users—to gain tighter control, visibility, and hands‑on collaboration across inbound and outbound operations.

TMC deployed its Managed TMS service, managed the route guide and appointment setting while Ocean Spray retained carrier relationships, and delivered customized reporting and real‑time data. The result: on‑time delivery rose from 85% to 95%, carrier acceptance exceeded 75% of tenders, and Ocean Spray achieved measurable cost and network performance improvements that boosted sales, budgeting accuracy, and overall supply‑chain efficiency.

Ocean Spray

Wayne Tessin

Director of Logistics