Case Study: Leading Paper & Packaging Company improves on-time delivery and cuts logistics costs with TMC

Leading Paper & Packaging Company - Customer Case Study

Leading Paper & Packaging Company faced rising logistics costs, poor on-time delivery, limited network visibility and inconsistent regional processes as it expanded into new markets. To address these challenges they engaged TMC (a division of C.H. Robinson), leveraging TMC’s Navisphere® platform and global Control Tower® services to gain real-time visibility and standardize processes across languages and time zones.

TMC implemented global Control Tower operations connected by Navisphere, a rail solution, and centralized carrier invoice management while establishing consistent KPIs and routing compliance monitoring. As a result TMC enabled measurable improvements in on-time delivery, reduced factory dwell and accessorial costs, improved equipment utilization and mode optimization, and delivered significant transportation cost reductions and clearer landed-cost analysis.