Case Study: Boise Inc. achieves 97–98% on-time delivery and six-figure monthly cost savings with TMC's Managed TMS®

A Power Brand Gains Strength Through Managed TMS

Boise Inc., a $2+ billion packaging and paper manufacturer, came to TMC seeking a transportation solution to protect its world‑class customer service. Faced with on‑time delivery performance around 88%, Boise aimed to lift service to 95% across the board and 98% for key customers, and selected TMC’s Managed TMS® to meet that challenge.

TMC implemented its Managed TMS®—handling shipment planning, mode optimization, appointment scheduling, load execution and reporting while Boise retained carrier and customer relationships—and delivered rapid, measurable results. On‑time deliveries jumped to 97–98% within months, consolidations and modal optimization produced six‑figure monthly savings, and the solution provided scalable visibility and BI that improved cost management and expanded deployment across multiple mills and warehouses.

Boise Inc.

Howard Lortz

Logistics Planning Manager