Case Study: Mary Kay achieves improved maintenance productivity and regulatory compliance with TMA Systems (WebTMA)

Mary Kay - Customer Case Study

Mary Kay, Inc., a global beauty company, needed a modern CMMS to improve facilities operations across its U.S. and Chinese sites. The challenge was to give technicians an easy-to-use system that would streamline work order and preventive maintenance programs, capture equipment work history, and support regulatory compliance—while being embraced as a positive change to daily duties.

TMA implemented WebTMA Enterprise (SaaS) — including Executive Dashboard, ServiceDesk, mobileTMA GO and financial interfaces — with implementation, training, and ongoing services completed in five months. The solution improved technician productivity, centralized maintenance and compliance records, met or exceeded Mary Kay’s technical requirements, and established an ongoing partnership to support future goals.

Mary Kay