Case Study: John F. Kennedy Center for the Performing Arts achieves streamlined maintenance operations with TMA Systems' WebTMA

John F. Kennedy Center for the Performing Arts - Customer Case Study

The John F. Kennedy Center for the Performing Arts is the nation’s busiest cultural facility, presenting over 2,000 performances annually. Its Facilities Management team needed a reliable way to coordinate ongoing maintenance, repairs, inspections and daily work assignments for staff and subcontractors across a complex, high‑use venue.

TMA Systems delivered WebTMA Enterprise (SaaS) with modules including Executive Dashboard, mobileTMA GO, General Inspections and Service Request, plus professional design, requirements, configuration, training and ongoing services. Implemented in five months, the rollout centralized maintenance workflows, improved planning and field coordination, and enabled faster, mobile access to inspections and service requests, increasing operational efficiency for JFKC’s Facilities Management.

John F. Kennedy Center for the Performing Arts