Case Study: Aramark achieves unified custodial operations and higher productivity with TMA Systems' WebTMA

Aramark - Customer Case Study

In 2014 Chicago Public Schools, working with Aramark and TMA Systems, expanded use of WebTMA from Aramark‑managed facilities to all district schools. The district’s challenge was to deploy a unified, easy‑to‑use custodial management solution that met technical requirements, gained user acceptance, and enabled apples‑to‑apples comparison of custodial operations across multiple contracting companies.

TMA Systems implemented WebTMA SaaS—including Custodial Management, Executive Dashboard, Materials Management, mobileCustodial, Inspections, and Service Request—along with system implementation, training, and ongoing support in a three‑month rollout. The result was rapid adoption, measurable productivity gains for custodial staff, more effective day‑to‑day management, and a district‑wide ability to benchmark contractor performance.

Aramark