Case Study: Leading Global Wireless Distributor strengthens distribution management with TMA Solutions

Leading Global Wireless Distributor - Customer Case Study

TMA Solutions worked with a leading global wireless distributor that needed a strategic offshore partner to support a broad range of distribution operations. The customer was looking for help with software development across Microsoft technologies, cloud, mobility, databases, and SharePoint, along with BI and analytics, IT managed services, network integration, and troubleshooting for applications such as an enterprise management information system, order management tool, procurement portal, and field force management app.

TMA Solutions assembled a cross-functional team from specialized groups to match these needs and fully integrated with the customer’s onshore team through a unified resource allocation system and shared KPIs. By following the customer’s processes, the offshore team became an extension of the engineering organization, delivered strong service to the APAC office, and was then expanded to support the EU office as well.