Case Study: Smart Physiotherapy achieves 100% new patient growth with TM3

A TM3 Case Study

Preview of the Smart Physiotherapy Case Study

Smart Physiotherapy doubles new patient bookings with TM3

Smart Physiotherapy, a Belfast-based clinic, faced a laborious manual booking system that created delays and cost them potential patients. Their challenge was to streamline this process and proactively drive growth without increasing their administrative burden. They upgraded to TM3 Connect, a clinic management solution from vendor TM3, to address these issues.

By implementing TM3's online booking portal and marketing integrations, Smart Physiotherapy automated its patient journey. This solution resulted in a remarkable over 100% year-on-year growth in new patient bookings. The vendor TM3's tools also significantly reduced the clinic's administrative workload and provided a data-driven foundation for future marketing and expansion.


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