Case Study: Lowford Clinic improves professionalism and customer care with TM3 Practice Management Software

Lowford Clinic - Customer Case Study

Lowford Clinic, a chiropractic practice established in 2003 by Mark Prudden and Timo Maline, needed a better way to manage appointments, improve professionalism, and reduce the errors and wasted time caused by paper diaries. The clinic, which also offers sports massage and exercise specialist services, began using TM3 Practice Management Software, then TM2, in 2005.

TM3 Practice Management Software implemented TM2, giving Lowford Clinic a quick-to-learn but powerful system for scheduling and practice management. The clinic reported that the software eliminated paper-based appointment handling, improved customer care, and freed up staff time, while the management information helped them maintain better control and adaptability across the business.

Lowford Clinic

Timo Maline

Lowford Clinic