Case Study: Jam refreshes screenshot annotations with tldraw

How Jam refreshed screenshot annotations with tldraw

Jam, a developer tool company, faced the challenge of upgrading the screenshot annotation feature within its browser extension for reporting bugs. They wanted to enhance performance and add new features to this key part of their product. Jam chose to build this new tool using the tldraw SDK.

By using tldraw, a single Jam developer built a prototype with core features in just 24 hours and shipped the complete new annotation tool in six weeks. The team leveraged tldraw's built-in tools and APIs to create a high-quality feature, including a custom blur element for obscuring sensitive information. This allowed Jam to significantly improve its product without diverting resources from its core bug reporting functionality.

Jam

Rui Conti

Senior Software Engineer