Case Study: Fam Brands achieves a 99% reduction in missed orders with tkxel's middleware solution

FAM Brands reduces missed orders by 99% with Tkxel

FAM Brands, a leader in the apparel industry, faced a significant challenge with missed orders due to siloed systems that could not communicate. To address this operational gap, they partnered with Tkxel for a platform modernization project to integrate their supply chain and commerce tools.

Tkxel implemented a custom middleware solution that integrated systems including CIMS, FTP, ACS, Recharge, and Shopify. This created a real-time information flow, which resulted in a 99% reduction in missed orders and allows FAM Brands to fulfill an additional 500 orders per month.

FAM Brands