Case Study: California Certified Organic Farmers achieves 50% faster discovery with Tkxel's AI-powered knowledge assistant

CCOF cuts discovery time by 50% with Tkxel

California Certified Organic Farmers (CCOF), a USDA-accredited nonprofit, needed a better way for its team to find answers to compliance and process questions within its extensive documentation. To address this challenge, Tkxel utilized its artificial intelligence service to develop a secure, AI-powered internal chatbot.

Tkxel built CertScout, an AI assistant that uses retrieval-augmented generation to provide answers directly from the organization's SharePoint documents. This solution delivered a 50% faster discovery time and a 60% reduction in search effort for CCOF, resulting in more consistent guidance and significantly faster onboarding for staff.

California Certified Organic Farmers (ccof)