Tixr
17 Case Studies
Case Study: The Caverns sells out Pretty Lights tickets to real fans with Tixr
A Tixr Case Study
How Indie Venue The Caverns Got In-Demand Tickets for Pretty Lights to Real Fans
The Caverns, an independent music venue, faced the challenge of selling highly in-demand tickets for a Pretty Lights festival while preventing bots and predatory resellers from acquiring them, ensuring tickets went to real fans. To address this, they partnered with the ticketing vendor Tixr.
Tixr implemented a multi-faceted solution that included unique access codes for a controlled on-sale, a built-in waitlist to reclaim and reissue tickets from bots, and delayed ticket delivery. The 3-day festival sold out in minutes with almost zero technical hiccups. This strategy successfully thwarted resellers and ensured tickets were placed directly into the hands of genuine fans, greatly enhancing the customer experience.
View this case study…
The Caverns
Sara Mertz
Venue Partnerships