Case Study: Bonfire Entertainment elevates festival ticketing and fan experiences with Tixr

Bonfire Entertainment Breathes New Life into the Bluegrass Festival Experience with Tixr

Bonfire Entertainment, a creator of immersive bluegrass festivals, needed a modern and dynamic ticketing platform to manage their complex inventory and high-demand sales. Their challenge was to bundle unique festival experiences and ensure a seamless fan journey, which required a more flexible solution than their previous provider. They partnered with the vendor Tixr to address these needs.

Tixr provided a fan-first ticketing solution that enabled Bonfire to sell bundled experiences like ski passes and dining, which made up 28% of total orders for one event. The vendor's Waitlist feature was highly effective, fulfilling 45% of orders for one festival and 80% for another, minimizing lost revenue from refunds. Tixr also streamlined box office operations with efficient scanning tools, resulting in an outstanding fan experience and positive feedback from both the event team and attendees.

Bonfire Entertainment

Matt Lane

Box Office Manager