Case Study: Beyond The Valley reduces fraud and sells out faster with Tixel

Beyond The Valley Partners with Tixel to Reduce Fraud and Sell Out Sooner

Beyond The Valley, an Australian music festival, faced significant challenges with fraudulent tickets and scalping, causing operational issues and a poor fan experience. They partnered with Tixel and its resale marketplace to mitigate these problems.

Tixel's solution virtually eliminated fraud, reducing issues at the door by around 95% and cutting the time spent managing fake ticket enquiries by 90%. Furthermore, Tixel's dynamic waitlist data helped Beyond The Valley sell out events more quickly each year and provided valuable insights from over 15,000 waitlist signups to support future planning.

Beyond The Valley

Tom Caw

Founder and Director