Tixel
6 Case Studies
Case Study: Beyond The Valley reduces ticket fraud and sells out faster with Tixel
A Tixel Case Study
Beyond The Valley cuts ticket fraud by 95% with Tixel
The customer, Beyond The Valley, a popular Australian music festival, faced significant challenges with ticket fraud from scalpers on platforms like Facebook and Gumtree. This created a negative experience for fans and operational headaches at the event gate. The vendor, Tixel, provided its safe ticket resale marketplace service to address this issue.
The solution implemented by Tixel virtually eliminated fraud by providing the only accepted resale platform with a money-back guarantee. This reduced fraudulent tickets by approximately 95% for Beyond The Valley. Additionally, Tixel’s waitlist data provided valuable insights into demand, helping the event sell out quicker and supporting future planning decisions.
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